About Redji Jean Baptiste

Full-Stack Developer & Cloud System Administrator

Computer Systems Technician - Networking student at Algonquin College and full-stack developer and cloud system administrator at The Sod Boys, running a production field-operations platform on Oracle Cloud. Background in IT help desk and physical security operations: access control, video surveillance and incident response. Seeking co-op and cybersecurity / networking roles.

Location: Ottawa & Toronto, Canada

Languages: English (Native or bilingual), Haitian Creole (Native or bilingual), French (Limited working proficiency)

Experience

Full-Stack Developer & Cloud System Administrator at The Sod Boys

May 2026 - Present

Internship: built and now administer a production field-operations platform (crew dispatch, timeclock/GPS tracking, fleet, inventory and payroll) for a live business, used through a web dashboard and a WhatsApp-based AI agent.

  • Own uptime and reliability for live production infrastructure (Oracle Cloud, PostgreSQL, Cloudflare) with heartbeat health checks and independent external uptime monitoring
  • Diagnosed and recovered a real production outage under time pressure, then authored a disaster-recovery runbook
  • Automated nightly backups with periodically tested restores that verify real data integrity
  • Developed the full stack: TypeScript/Node.js backend, PostgreSQL (42 migrations), REST API and a React/TypeScript dashboard
  • Built an AI agent integration (Model Context Protocol) connecting a WhatsApp crew assistant to backend systems

Information Technology Help Desk at One King West Hotel & Residence

Apr 2025 - Aug 2025

First-level technical support for staff across hardware, software, account and connectivity issues.

  • Supported Microsoft 365 applications, account access, password resets and MFA
  • Diagnosed and configured Windows computers, printers and mobile devices
  • Created, updated and resolved tickets following escalation procedures
  • Handled user onboarding and offboarding: accounts, devices and access

Security Supervisor at One King West Hotel & Residence

Jul 2024 - Apr 2025

Administered multi-zone physical security infrastructure across a 51-story facility.

  • Operated 80+ networked Avigilon IP cameras, HID Global biometric access and integrated alarm monitoring
  • Managed credential provisioning and access policy across VingCard Visionline RFID and SAFR facial recognition
  • Ran incident response for medical, fire and security events with average response under 2 minutes
  • Conducted security audits and produced findings reports for management

Security Supervisor at Great Canadian Entertainment

Dec 2022 - Apr 2024

Supervised surveillance and security operations at a casino property.

  • Operated Avigilon Unity/ACC video analytics with SAFR facial recognition and licence-plate recognition for watch-list enforcement
  • Applied access and crowd-control protocols for VIP events of up to 1,000 guests
  • Trained and mentored junior security personnel on surveillance systems and protocols
  • Coordinated with law enforcement and emergency services during incidents

Associate at UTSC Student Managed Fund

May 2023 - Jan 2024

Equity and fixed-income research for a student-managed investment portfolio.

  • Performed financial analysis and due diligence on equity and fixed-income securities
  • Presented quarterly performance reports and recommendations to faculty advisors
  • Applied ESG and sustainable-finance principles to investment decisions

Security Guard at Iron Horse Security

Sep 2021 - Dec 2022

Contract security across 15+ client sites in Ottawa.

  • Performed risk assessments and documented findings in compliance-ready formats
  • Operated IP camera systems and mobile patrol tracking software across properties up to 500,000 sq ft
  • Detected and escalated unauthorized access and policy violations with defensible documentation

Student Coordinator at Black Youth Advisory Council

Sep 2019 - Jun 2020

Helped plan and run the annual Black Youth Forum.

  • Coordinated guest speakers and workshop facilitators
  • Developed budgets and secured sponsorships
  • Ran post-event evaluations to inform improvements

Education

Computer Systems Technician - Networking (1560X03F) at Algonquin College

2025 - 2027

Community & Involvement

Member at Onyx Initiative Scholars Program

Nov 2025 - Present

Career-development program for Black students and recent graduates: mentorship, coaching and skill-building workshops with leaders at top tech companies.

Active Member at Algonquin Kali Club

Sep 2025 - Present

Hands-on penetration testing, vulnerability assessment and ethical-hacking training on Kali Linux, plus CTF competitions and security tool workshops.

Volunteer at CyberSci 2025

Nov 2025

Supported logistics, registration and technical setup for Canada's national student cybersecurity competition (CTF).

Skills

Software Development

TypeScript, Node.js, React, REST APIs, PostgreSQL, Model Context Protocol, AI-Assisted Development

Cloud & Production Operations

Oracle Cloud Infrastructure, Linux Administration, Cloudflare, System Monitoring, Disaster Recovery, Security Auditing

Physical Security Systems

Avigilon ACC, SAFR Facial Recognition, HID Global, VingCard Visionline, Incident Response, Access Control

IT Help Desk

Microsoft 365, MFA & Password Resets, Ticketing, Onboarding / Offboarding, Windows Support

Networking Fundamentals

OSI, TCP/IP, IPv4 subnetting, VLSM, Simple LAN design, Packet Tracer

Windows Desktop Support

Windows 10/11 install, Local GPO, NTFS permissions, PowerShell basics, Workgroup config

GNU/Linux System Support

Bash CLI, User/Group mgmt, File permissions, Shell scripting, Netplan networking

Numeracy & Logic

Binary↔Hex↔Decimal, Boolean algebra, Truth tables, Intro probability

Professional Communication

Technical writing, Incident notes, Email etiquette, Presentations

Windows Domain Administration

Active Directory, Group Policy, PowerShell automation, Windows Server roles

PC System Technology

Hardware assembly, BIOS/UEFI, Peripheral config, Component compatibility

GNU/Linux Server Admin

Apache/Nginx, SSH hardening, Cron/systemd, User quotas

Routing & Switching Fundamentals

VLANs, Trunking, STP, Inter-VLAN routing, Small-office Wi-Fi

Programming Fundamentals (Python)

Data types, Loops, Functions, Error handling, Pseudocode